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Category Archives: service
non-support: PayPal can’t help itself
Another day, another company that won’t let me tell them what’s wrong with their site. Same as it ever was. This time it’s PayPal. Their interface to Subscription payments is poor. Firstly, you can’t find it under Send money, or … Continue reading
Posted in service, web
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web: Conoco’s feedback form incompetence proves SPage’s Law
Conoco-Phillips-76 e-mails me that my February statement is available on their web site. No it isn’t, they only have statement activity. I want to help companies do a better job, so I try and tell them using their contact form … Continue reading