Tuesday, August 23, 2005

web: E*Trade bites the hand that feedbacks

This is like shooting fish in a barrel...

Try to search E*Trade's help system for "When do markets close" or "what are trading hours". As with most corporate site Web searches, you get worthless results. But there's a Feedback panel with "How well did we answer your question?". I clicked "Not at all" and [Submit], and got

"Could not process request; error encountered.
The server encountered an error while processing the request."

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