Monthly Archives: February 2023

screwing squinting customers instead of helping them

Posted on 2023-02-13 by skierpage

Companies treat government-mandated disclosures as a bureaucratic cost to be minimized rather than a chance to help their customers. So I get illegible tax form verbiage on Umpqua Bank’s 1099-SA form, printed on the envelope of my form to save … Continue reading →

Posted in customer non-service, design | Leave a comment