Category Archives: service

non-support: PayPal can’t help itself

Posted on 2012-08-25 by skierpage

Another day, another company that won’t let me tell them what’s wrong with their site. Same as it ever was. This time it’s PayPal. Their interface to Subscription payments is poor. Firstly, you can’t find it under Send money, or … Continue reading →

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web: Conoco’s feedback form incompetence proves SPage’s Law

Posted on 2012-02-18 by skierpage

Conoco-Phillips-76 e-mails me that my February statement is available on their web site. No it isn’t, they only have statement activity. I want to help companies do a better job, so I try and tell them using their contact form … Continue reading →

Posted in laws, service, web | 1 Comment